Accessibility statement

WCAG 2.2 Level AA, which is the standard Australian government procurement generally asks for and the level the Disability Discrimination Act 1992 is usually read against.

We build to it rather than retrofitting it. Accessibility requirements are part of the design system, so a new page inherits them instead of needing a separate pass afterwards.

Every release runs an automated sweep across every page. It checks colour contrast against the 4.5:1 and 3:1 thresholds, that headings descend without skipping a level, that every image has a text alternative or is correctly marked decorative, that every form control has a label, that no two elements share an id, and that the keyboard focus order matches the visual order.

Pages are then rendered at desktop and phone widths and checked for content that overflows, text that clips, and anything that becomes unreachable at a small size.

Beyond the automated pass: every page has a skip link, focus is a visible three pixel outline rather than the browser default, the site works at 200 per cent zoom, and no information is conveyed by colour alone.

This site has not been tested by someone who uses a screen reader every day. Automated checks find missing labels and broken structure. They cannot tell you whether the experience makes sense, and we are not going to pretend otherwise.

The service pages carry diagrams that summarise a process. Each has a text alternative, but a complex diagram is always a compromise for a non visual reader, and the surrounding prose carries the same information.

Some animation runs when a section scrolls into view. It respects the reduce motion setting in your operating system, so switching that on removes it.

If you are reading this because something did not work, that is the most useful accessibility report we can get, and we would rather have it than not.

Email team@high10.com.au or call 0406 996 050. It helps if you can tell us the page, what you were trying to do, and what assistive technology or browser you were using, but tell us anyway if you cannot.

We aim to reply within one business day and to fix genuine barriers rather than explain them away. If something cannot be fixed quickly, we will tell you what we are doing instead and when.

This statement was last updated on 30 August 2026, and it describes the site as it stands on that date. The automated checks run on every release, so the technical claims above are re-verified each time the site changes rather than being a snapshot from a single audit.